Refund/Return Policy

Zen In A Bottle is committed to 100% customer satisfaction! If you receive any damaged goods, or you receive a product that is not what you ordered, you may return within 30 days of purchase! If you are unhappy with your product for any reason you may return unused portion to us for a full refund within 2 weeks of delivery date. You will be responsible for return shipping in this case.

  1. Email customer service at info@zenifi.biz If item is damaged or defective and we will issue a pre paid return shipping label. If you are returning for any other reason you are responsible for paying return shipping. 

  2. We DO NOT accept returns after 30 days from ship date.

  3. If you believe your package was damaged during shipping, we require that you contact us within 5 days of delivery and we will work with you to resolve the issue.

  4. To cancel an order, please email info@zenifi.biz If your order has not shipped yet, we will immediately refund your payment. If your order has shipped, we will refund your payment as soon as we have received the item(s) back from you (per your paid return shipping).

  5. All refund recipients will receive email confirmation for their records.

Privacy Policy

This privacy notice discloses the privacy practices for www.zeninabottle.shop. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  • What choices are available to you regarding the use of your data.

  • The security procedures in place to protect the misuse of your information.

  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy along with the occasional healthy tip.  By purchasing you consent to receive an invitation to review your order.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time via the email you recieve. You can also do the following at any time by contacting us via the email address or phone number given on our website (info@zeninabottle.shop.):

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

FDA Disclaimer: Any statements made within this website have not been evaluated by the Food and Drug Administration. No products produced, manufactured, marketed, or distributed are intended to diagnose, treat, cure or prevent any disease. Consult your physician before beginning any supplements or botanical extracts. If pregnant or breastfeeding, consult with your physician before use. For use by adults 18+. Keep out of reach of children

 

Please note. Our free or flat rate shipping does not include product insurance. In the event of any lost, damaged or stolen packages recipient assumes loses and is responsible for all claims and investigations for reimbursement through USPS. Each case will be assessed individually and it is the company’s sole discretion to reimburse, replace or refund based on evidence submitted by the customer once a formal claim has been filed in a timely manner.